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Privacy Policy

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Privacy Collection Statement –  Rural Connect Ag is a project initiative for Aussie Hay Runners

Aussie Hay Runners (ABN 81 684 595 659), a project of the Heyfield Lions Club (referred to as "we," "us," or "our"), collects, uses, and discloses personal information as part of our operations. This may include details such as your name, gender, address, phone number, email address, business or property details, and other relevant data required to provide goods and services.

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We may gather personal information through various channels, including online platforms, event registrations, direct communications via phone or email, and interactions on our website or social media pages. We also collect digital data such as user preferences, cookies, and geographic location.

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Your information is primarily used to deliver services and support internal business operations. If you do not provide complete or accurate details, we may be unable to offer the requested services or proceed with your engagement.

We may share your personal information with our team, affiliated recovery support organisations, and third-party service providers who assist in our operations. By providing your information, you acknowledge and consent to this disclosure.

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For more details on how we collect, use, and protect your personal information, as well as your rights to access and correct it or lodge a complaint, please refer to our Privacy Policy as detailed below. at or contact us at:


Email: hello@aussiehayrunners.com.au
Phone: 0419403469

Privacy Policy – Aussie Hay Runners

General


Aussie Hay Runners (AHR) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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Collection of Personal Information

Types of Information Collected
We collect personal information to facilitate the allocation of donated fodder to primary producers based on their individual circumstances. Additionally, with your consent, we may use this information to activate referral pathways to government and non-government recovery support services if required.

The types of information we collect may include:

  • Name

  • Contact details (address, phone number, email)

  • Property details (name, location, type of farm, property identification code)

  • Business and operational details relevant to fodder distribution

  • Any additional information required to assess eligibility for fodder assistance or referral support

Method of Collection
We collect information directly from you through:

  • Registration forms for fodder allocation

  • Online applications and surveys

  • Phone or email communications

  • Social media interactions

  • Event registrations or other engagements with AHR

In some cases, we may receive your information from third parties acting on your behalf. If we collect information indirectly, we will notify you where practicable.

Purpose of Collection
Your personal information is collected and used for:

  • Assessing and allocating donated fodder based on need

  • Coordinating delivery logistics

  • Facilitating referrals to recovery support services (with your consent)

  • Communicating updates regarding fodder runs and support programs

  • Ensuring compliance with relevant laws and program requirements

Use and Disclosure
We will not sell, trade, or share your personal information without your permission. Your information may be shared with:

  • AHR volunteers and partners involved in fodder distribution

  • Third-party service providers who assist with program logistics

  • Government and non-government recovery support services (with your consent)

  • Legal and regulatory authorities where required by law

Security of Personal Information
We take reasonable steps to ensure that your personal information is stored securely to protect it from misuse, loss, unauthorised access, or disclosure. This includes secure electronic and physical storage measures. If personal information is no longer required, we will take reasonable steps to delete or de-identify it.

Access and Correction
You may request access to the personal information we hold about you. If you believe your information is incorrect, incomplete, or out of date, you can request corrections. We will respond within a reasonable timeframe and provide reasons if we are unable to comply with your request.

Complaints and Feedback
If you have concerns about our handling of your personal information, you can contact us directly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us
For any privacy-related inquiries, please contact us at: Email: hello@aussiehayrunners.com.au
Phone: 0419403469
 

This privacy policy may be updated from time to time. Please check our website for the latest version.

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